Privacy policy

Privacy policy

www.mijnmondmasker.com – www.monmasquebuccal.com

About our privacy policy:

Mijnmondmasker.com cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and handle with care the information we have collected about you and your use of our services. We never make your information available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by mijnmondmasker.com accessible thereon. The effective date for the validity of these terms and conditions is 30 April 2020. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy you can contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store them (or have them stored), what security techniques we use and for whom the data is transparent.

Webshop software

 

Mijnmondmasker.com

Our webshop is developed with software from Woocommerce. Personal data that you make available to us for our services will be shared with this party. Woocommerce has access to your data to provide us (technical) support, they will never use your data for any other purpose. Woocommerce is obliged to take appropriate security measures based on the agreement we have concluded with them. Woocommerce uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored.

Payment processors

Mollie

For handling (part of) the payments in our webshop we use the platform of Mollie. Mollie processes your name, address and place of residence and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and to share (anonymised) data with third parties in this context. All of the above guarantees regarding the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not retain your data longer than permitted by law.

Shipping and logistics

We use one of the following courier services :

Bpost

If you place an order with us it is our job to have your package delivered to you. We use the services of Bpost to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence with Bpost. Bpost uses this information only for the purpose of carrying out the agreement. In the event that Bpost engages subcontractors, Bpost will also make your details available to these parties.

DPD

If you place an order with us it is our job to have your package delivered to you. We use the services of DPD to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence with DPD. DPD uses these data only for the purpose of executing the agreement. In the event that DPD engages subcontractors, DPD will also make your details available to these parties.

GLS

If you place an order with us it is our job to have your package delivered to you. We use the services of GLS to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence data with GLS. GLS only uses these data for the execution of the agreement. In the case that GLS engages subcontractors, GLS will also make your data available to these parties.

Post.NL

If you place an order with us it is our job to have your package delivered to you. We use the services of Post.NL to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence with Post.NL. Post.NL uses this information only for the purpose of executing the agreement. In the event that Post.NL engages subcontractors, Post.NL will also make your details available to these parties.

Purpose of data processing

General purpose of processing

We use your data exclusively for the purpose of providing our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you – other than at your request – at a later time, we ask your explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that are automatically collected by our website are processed for the purpose of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.

Cooperation in tax and criminal investigations

Where applicable, www.mijnmondmasker.com may be required by law to share your information in connection with governmental tax or criminal investigations. In such a case, we will be forced to share your information, but we will, within the limits of the law, resist such sharing.

Storage periods

We keep your data as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgetting request. Pursuant to applicable administrative obligations, we are required to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. Employees, however, no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

Pursuant to current Belgian and European legislation, you, as a data subject, have certain rights with regard to the personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of processed requests; in the event of a forgetting request, we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.

Right of inspection

You always have the right to view the data that we process (or have processed) and that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data with an overview of the processors that hold these data, stating the category under which we have stored these data, at the e-mail address known to us.

Right of rectification

You always have the right to have the data that we process (or have processed) and that relate to your person or that can be traced back to you, modified at any time. You can make a request to that effect to our contact person for privacy. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified at the e-mail address we have on file.

Right to restrict processing

You always have the right to limit the data that we process (or have processed) relating to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to transferability

You always have the right to have the data that we process (or have processed) and that relate to your person or that can be traced back to you, executed by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all probability, we will no longer be able to continue to provide the service in such a case because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

If necessary, you have the right to object to the processing of your personal data by or on behalf of www.mijnmondmasker.com. If you object, we will immediately discontinue the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and/or copies of the data that we process (or have processed) available to you and discontinue the processing on a permanent basis thereafter. You also have the right not to be subjected to automated individual decision-making or profiling. We will not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Through our website, cookies are placed by the U.S. company Google, as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your surfing behaviour and share this data with Google. Google may interpret this information in conjunction with other datasets in order to track your movements on the Internet. Google uses this information to, among other things, offer targeted advertisements (Adwords) and other Google services and products.

Third party cookies In the event that third party software solutions use cookies, this is stated in this privacy statement.

Functional cookies

Functional cookies ensure that our website functions properly.
Our website uses cookies for this purpose:

  • Remembering products you add to the shopping cart and wish list while shopping online
  • Remembering the data you fill in on the different pages during checkout or ordering, so you don’t have to fill in all your details again and again.
  • Passing information from one page to the next, for example if a long survey is completed or if you have to fill in a lot of data with an online order.
  • Saving preferences, such as language, location, desired number of search results to be displayed, etc.
  • Saving settings for optimal video playback, such as the desired buffer size and the resolution data of your screen
  • Reading out your browser settings in order to be able to display our website optimally on your screen.
  • Detecting abuse of our website and services, for example, by registering a number of consecutive failed login attempts
  • The even loading of the website, so that the site remains accessible
  • Offering the possibility to save login details, so you don’t have to enter them every time
  • Make it possible to respond to our website
  • Make it possible to contact you on the website with questions about your order, the chosen delivery method and wish list.

Social Media

The articles you view on our website can be shared via social media using buttons. For the functioning of these buttons we use social media cookies from social media parties such as Facebook, so that they recognize you when you want to share an article.

Changes in the privacy policy

We reserve the right to change our privacy policy at any time. However, on this page you will always find the most recent version. If the new privacy policy affects the way in which we process data already collected about you, we will notify you by e-mail.

Contact details

Mijnmondmasker.com

Van Bavel bvba

IJzerenweglei 2A

2640 Mortsel

Belgium

info@mijnmondmasker.com